Shipping & Returns

POSTAGE SERVICES

We use the following companies to send parcels: Royal Mail, Air Sure, Airmail, Fedex and City Link.

 

UK SHIPPING

FREE SHIPPING FOR ALL UK ORDERS OVER £50

Some parcels will need to be signed for upon delivery, or may not fit through a letterbox. If no-one is home, a card will be left by your postman with delivery/pickup instructions. Sometimes items may be left in a safe location at the delivery address.

Please allow 2-4 days for delivery within the UK.

 

DELIVERY ADDRESS

Please ensure you have the correct delivery address listed with paypal. Unless we are informed parcels cannot be redirected to a different delivery address once the item has been posted.

 

SAME DAY POSTAGE

All orders placed and payment cleared before 11.30am between Monday & Friday (excluding public holidays) will be posted on the same day at 2pm when Royal Mail collect our post.

Orders placed on Friday after 11.30am or during the weekend will be sent with our Royal Mail postal collection at 2pm Monday (excluding public holidays).

 

INTERNATIONAL SHIPPING

FREE SHIPPING FOR ALL INTERNATIONAL ORDERS OVER £100

Please allow up to 16 working days for all International Deliveries.

Please note we are not responsible for any customs charges applied to your delivery if purchased outside the UK.

 

RETURNS

Use our online form or email us to request a return, when we recieve the item back we will submit a full refund including return postage if the item is defective. You can find more information about this on our Terms & Conditions page.